The board's role in a crisis

The board's role in a crisis guide includes findings from interviews with chairs, board members and chief executives who have experienced major crises over the last 10 years. These crises include major natural disasters, reputational crises, market collapse, critical infrastructure failure, terrorist attacks, through to pandemic responses.

The interviewees covered sectors as diverse as banking, education, health, electricity, transport, mining, manufacturing, retailing, local government, and scientific research.

The guide was prepared by Resilient Organisations in partnership with the Institute of Directors and QuakeCoRE.

About the authors

Erica Seville. Executive Director, Resilient Organisations
Erica is an internationally-renowned expert with over 16 years’ experience in risk management, organisational resilience; disaster recovery; infrastructure resilience; crisis management; business disruption, and post-disaster reconstruction.

Richard Ball. Senior Consultant, Resilient Organisations
Richard has over 20 years’ experience leading complex multi-stakeholder projects for public sector organisations and has worked across a diverse range of topic areas, from transport planning to disaster recovery, biodiversity to air quality. 

See media release